I can just imagine something in the middle being like
`We couldn't log you in because ${getReason(e) || 'the network failed to do its network thing'}.`
100% this is what happened. Also, it’s its not it’s, right?
it’s its not it’s, right?
I always get tripped up on this case. What’s shown in the picture is correct, though you’re applying the rules of English grammar very logically, the apostrophe in
it's
is only for contraction, not possession. That may go out the window if someone uses it as a pronoun though, idk.
Willing to bet that the backend that they are using doesn’t actually give any useful error messages.
Why use many words when few do trick but for system logs.
Would they surface that to the user anyway? That’s something to log, not to tell the client that xyz service failed because of error 123.
I hate this attitude. Yeah don’t give the user stacktraces on error but if you give it a meaningful headline and go in detail, experienced users will be able to deal with the problem if possible. If you go Microsoft-error of mystic ways you will have people Google “unexpected error e34566xce” and they will see that it has 10 possible reasons so you don’t know what even went wrong.
Anyone who says error codes shouldn’t bubble up to the user are incompetent. Either because an incompetent PM infantilizes their users, or more likely because incompetent teams don’t/won’t take an extra 10 minutes to do proper error handling (and they suffer from this as well since they’re the ones who spend hours deciphering the result of a
try {} catch(_) { error("we did a fucky wucky uwu") }
).
Looks up error EC10005…
“Network failed to do network thing”
Ok…
Had the displeasure of using the modern EA app the other week – completely refuses to launch my copy of Jedi: Fallen Order in the foreground after a single play-session (Steam -> EA just doesn’t work for some people).
My friend downloaded the friend pass of it takes two and ea just said you don’t own the game and refused to launch the game… Appearntly there’s a fix to download a free game and then it works again but wtf the support and moderates just closed the thread where this issue got raised the first time without giving a universal solution on what to try Tldr EA is the worst
I had the same problem with Fallen Order the first day; the workaround in that particular case was to launch the game’s executable directly; which let me play that one, single time. A few days later and both the original workaround (and others) & no-workarounds caused the game to launch in the background, with no way to force it to the foreground.
In Fallen Order’s case specifically; there appeared to be a launcher-specific wrapper executable, and the game itself. When the workaround stopped working, the launcher-specific wrapper is what was getting ran in the background; but the game itself never actually appeared. Additionally, reinstalling the game several times did not resolve any issue; nor other troubleshooting steps from EA.
Origin was also a pretty crap piece of software (compared to Steam, anyway); but this is a new low from EA, imo. Its a shame too, because I liked what I got to see in Fallen Order, especially recently getting into souls games.
Sounds like a “temporary” error message.
Tbf if the client fails to reach the server, there isn’t much more detail they can provide. At least it brings a little levity
All my error messages are haikus.
We couldn’t log in.
Net didn’t do network thing.
Please try again soon.
Keys not aligning,
Username, password astray,
Entry gate stays closed.
If all the corporations can just stop trying to be cute in their error messages, that would be great. This is literally worse than “ERROR: Unknown Error” because this goes out of its way to taunt you while still giving you no actionable information.
I see nothing wrong with it
How can the client know the back end issue
And
What’s the point of giving it to the end user
Any fix would be the user contacting the company and the error code is there. Follow ups would be a traceroute
Depends if this cure message is a psuedonym for the real message. Kind of you have a different quip for each one, then reporting it the Devs will know what the issue is but any bad actors won’t be able to try and discern cause and effect from any exploits they are trying (or at least make it harder)
security through obscurity is not security.
Didn’t say it was the best practice, but it is a practice