I went to dunkin’ the other day and asked for an iced latte with less ice because it’s winter and I wanted less ice. They gave me a cup that was halfway full of coffee. So I asked why and they told me they press a button on a machine, it fills it halfway full with coffee and then they add ice. So when you get a medium iced latte, you’re not actually getting a medium latte, you’re getting a small or a kids size nowadays of coffee, and then they just fill the rest of it with ice. If you ask for less ice, no screw you, you’re not getting the full amount of coffee that you paid for…

I have never heard of this in any other country. What the hell?

  • Fleur_@lemm.ee
    link
    fedilink
    English
    arrow-up
    16
    arrow-down
    2
    ·
    13 hours ago

    No I understand this. When someone is pricing a product, they price it off of how much it costs to make a specific amount. In this case it would be the amount of coffee in the glass given the glass has ice. Additionally when buying coffee or alcohol you are paying for the coffee or alcohol by the shot (30ish ml) and that is then diluted. For your case it would be diluted in milk. So by ordering without ice you are either going to get a diluted product, more than what you paid for or a less full glass.

    I mean come on they literally gave you exactly what you asked for. What do you expect of a drink that you specifically asked for an ingredient to be removed from. Obviously you are gonna get less. They teach this shit in grade school. Would you prefer them to have just topped your cup with water, if so fucking ask ughh.

    Sincerely a bartender sick of everyone’s shit.

    • intensely_human@lemm.ee
      link
      fedilink
      English
      arrow-up
      3
      arrow-down
      1
      ·
      8 hours ago

      sick of everyone’s shit

      This is exactly the problem with most retail employees: they treat everyone like the small fraction of scammers that exist.

      If it were my coffee shop, I’d just spend the few cents to fill that cup and I wouldn’t treat it as a problem until a significant portion of people were obviously gaming the system.

      Penny pinching just gives off the impression that one doesn’t care about one’s customers.

      In my opinion, commerce is a platform upon which community takes place. The people are the point.

    • DuckWrangler9000@lemmy.worldOP
      link
      fedilink
      English
      arrow-up
      1
      arrow-down
      2
      ·
      5 hours ago

      Dude you’re comparing something stupidly expensive like liquor to coffee. like what?? 10 years ago, you could get an iced coffee less ice, it had like 5 ice cubes in it. Now they just give you half the amount of coffee what the hell? How can you even justify that? If we’re talking about some expensive top shelf liquor that costs $30-80 a bottle, sure, I get that. But this is literally sugary coffee and milk!

      • Fleur_@lemm.ee
        link
        fedilink
        English
        arrow-up
        1
        ·
        edit-2
        2 hours ago

        Bars/Cafes also have to buy the fucking product. Do you not have object permanence? Are objects and processes outside of your direct field of view intangible to you?