I went to dunkin’ the other day and asked for an iced latte with less ice because it’s winter and I wanted less ice. They gave me a cup that was halfway full of coffee. So I asked why and they told me they press a button on a machine, it fills it halfway full with coffee and then they add ice. So when you get a medium iced latte, you’re not actually getting a medium latte, you’re getting a small or a kids size nowadays of coffee, and then they just fill the rest of it with ice. If you ask for less ice, no screw you, you’re not getting the full amount of coffee that you paid for…

I have never heard of this in any other country. What the hell?

  • shitescalates@midwest.socialEnglish
    81·
    7 hours ago

    Technically you got the coffee you paid for. You got the same amount of coffee as you would have if you got normal ice. It’s priced based on the amount of coffee provided not the size of the cup. The cup being not full is more psychological than anything. If we want to get real technical, the price of a coffee is mostly labor and overhead not the ingredients. Thats why a large doesn’t cost that much more than a medium.

    • DuckWrangler9000@lemmy.worldOPEnglish
      31·
      5 hours ago

      Are you a corporate apologist or something? cause your reply sounds like the most absurd logic ever. Back in 2010 I remember dunkin giving you more milk if you got a less ice coffee, it wasn’t an automated machine.