The author would do well to look up SGML; Markdown is fundamentally about sugaring the syntax for tag-oriented markup and is defined as a superset of HTML, so mistaking it for something like TeX or Word really demonstrates a failure to engage with Markdown per se. I suppose that the author can be forgiven somewhat, considering that they are talking to writers, but it’s yet another example of how writers really only do research up to the point where they can emit a plausible article and get paid.

It’s worth noting that Microsoft bought PowerPoint, GitHub, LinkedIn, and many other things—but it did in fact create Word and Excel. Microsoft is, in essence, a sales company. It’s not too great at designing software.

So close to a real insight! The correct lesson is that Microsoft, like Blizzard, is skilled at imitating what’s popular in the market; like magpies, they don’t need to have a culture of software design as long as they have a culture of software sales. In particular, Microsoft didn’t create Word or Excel, but ripped off WordPerfect and Lotus 1-2-3.

Like @devtoi@feddit.nu I use plain-text accounting (PTA) to manage a few bank accounts, including small businesses. In my case, I’m using hledger. Every time I get a receipt, invoice, or statement, I type it into a text file. My bank gives me CSVs which are easy to import. Reports are done with a few commands; repeatable reports are done by saving commands to a shell script. hledger comes with builtin tools for monthly reports, BSE, currencies, pending invoices, closing/opening new years, and those are merely what I recall using recently.

You tried to apply far too much pressure over too large a surface area. Either make a more focused approach by not chasing Free Software and XMPP supremacy at the same time, or find ambient ways to give people options without forcing them to make choices in the direction you want. In particular, complaining about bridges usually doesn’t get the discussion to a useful place; instead, try showing people on the other side of the bridge how wonderful your experience is.

Also, I get that you might not personally like IRC, but you need to understand its place in high-reliability distributed systems before trying to replace it; the majority of them use IRC instead of XMPP for their disaster recovery precisely because its protocol jankiness makes it easier to wield in certain disaster situations.